FAQ Resource

Hiring Freelancer

What should I do after I register?

Define your project. Outline your goals, deliverables, the skills you’re looking for, and your desired deadline.

By thinking through and describing your needs, you make it easier for prospective freelancers to submit an accurate proposal. Once you’re ready, post a job and our system will instantly highlight promising freelancers. You can also search the entire marketplace for freelancers and invite qualified experts to submit proposals.

How do I make my project a success?

Start by writing a clear and concise job post.

Also, when evaluating candidates, focus on freelancers with proven work on similar projects (we’ll highlight a short list of freelancers likely to succeed). Once you’ve selected your freelancer, communicate clearly about your needs.

What if I’m not happy with the results?

Most projects on Contynt get completed on time and as expected, but if needed, we’ll step in to offer help.

If there’s a disagreement between you and your freelancer, we’ll provide dispute assistance and, if needed, connect you with arbitration.

How can I ensure that my IP is safe?

The Service Contract terms in our User Agreement state that you own any intellectual property that you pay for, and our Contynt Terms of Service contain default Non-Disclosure Agreement (NDA) which many clients consider sufficient for this purpose.

You can also add additional terms to your job, and have your freelancer sign an additional NDA if needed.

How do I know my freelancer is accurately billing for my project?

You can evaluate your freelancer’s activity through hourly, daily, or weekly reports.

This includes the freelancer’s Work Diary, which you can review on Hourly contracts. It tracks billable time and records completed work. While the freelancer is billing you, it also counts keystrokes and takes screenshots of the freelancer’s screen (six times per hour), so you can verify billable hours. On fixed-price jobs, you and your freelancer agree on milestones for each project. When your freelancer reaches a milestone, you review the work and release funds when the work is approved.

We also include Contynt Messages so you can chat and share files with your freelancer.

Who owns the legal rights to work product developed by a freelancer engaged through Contynt?

Once a freelancer receives payment for work completed on a project, our Terms of Service specify that ownership of that work transfers to the client.

If desired, freelancers and clients may also agree on different or additional terms regarding work product ownership. For details, see Section 8.6 of our User Agreement.

How do I pay the freelancer?

You and your freelancer agree upon the price according to your project scope and budget. Contynt makes paying freelancers simple and secure. Choose to pay using MasterCard, Visa, American Express, or PayPal.

How often will I be charged?

One time. When you agree to hire the freelancer we charge and hold the funds until the work is complete. In the event there is a dispute money can be refunded accordingly only if the terms and scope of the project are NOT met.

Can I get an official invoice?

Yes, all payments to freelancers have invoices that can be downloaded or printed.

Do I have to file tax forms for my freelancer?

You should not be responsible for filing 1099-MISC forms for your freelancer.

One of the benefits of paying your freelancer through Contynt, Inc is that, in general, if your freelancer is correctly classified as an independent contractor you should not be responsible for reporting payments on Form 1099-MISC or any other tax forms. The reason is that our escrow service is a “third-party payment network.” When you make payments through our third-party payment network, Form 1099 reporting becomes our responsibility, not yours. Specifically, we are obligated to report payments to independent contractors on Form 1099-K when applicable, which means you should not be obligated to report on Form 1099-MISC. Therefore, Contynt no longer sends Form 1099-MISC on behalf of clients, and all freelancers classified as U.S. Persons must submit Form W-9 information to us on the Contynt site, so that our escrow service can accurately report on Form 1099-K.

The foregoing assumes you have correctly classified your freelancer as an independent contractor to you, instead of an employee. As a reminder, you are responsible to determine proper classification of all of your freelancers as either independent contractors or employees. For U.S.-based freelancers, you should refer to the IRS guidelines and other federal, state, and local regulations applicable to you. When you use this service, our staffing provider will employ the worker, handle all of the withholding and payment of taxes, and provide the worker with a Form W-2.

Naturally, we’re not experts on tax matters for your specific business, so you should consult a tax professional if you have questions or concerns about this or any other tax-related issues. If you’re not based in the U.S. or have additional questions, please consult your local tax representative for more information on filing tax forms in your country.

What do I look for in a freelancer?

Most clients look for freelancers who have 1. The skills to get your job done and 2. A track record of satisfying clients.

You can answer these questions by reviewing a candidate’s Contynt profile, which each freelancer has. It can include work experience and samples, client feedback, skills test scores, and much more. You may also want to look for freelancers in our Top Rated and Rising Talent programs. Then, have a quick interview with your top candidates to answer questions related to your project.

How do I hire on Contynt?

After you sign up, find a freelancer and click the “Hire” button to get started.

Watch our how-to video series to learn more.

Does Contynt screen freelancers?

We have several measures in place to ensure Contynt is a fair and reliable marketplace.

We use multiple means to verify that freelancers are who they say they are. Information is also displayed that gives you a sense of each person’s skill level. In part, this includes:

  • Authenticating email addresses
  • Displaying each freelancer’s Job Success score and feedback on past projects
  • Providing results of online skills tests

Ultimately, it’s your responsibility to screen prospective freelancers to make sure their skills and experience meet the needs of your project. Custom screening questions can be included in your job post, and Contynt Messages provides chat and video conference tools for interviewing finalists. Watch our how-to video series to learn interviewing tips.

Can Contynt help find freelancers for me?

Yes, with our Contynt service we handpick pre-vetted talent to meet your specific needs.

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